Looking for a great WordPress integrator? With Wizzpress you just found a professional and honest partner. We are very happy with the service of Wizzpress, they are immediately on the right track when building the website and no questions where to much.
-David Bridal - US
They offered me suggestions that I loved and used on my site. Really perfect service. I can recommend their service and support to everyone who needs professional WordPress support and hosting!
-Ashley Olsen - UK
We deliver the best WordPress support in the world. This means the best service, fastest response and highest quality of development work at a great price.
We back our service with a 30 day, 100% money back guarantee. If you aren’t happy with our service, we will give you a full refund, no questions asked.
We’re the WordPress wizards and our team solves a bunch of problems daily. If you have a WordPress problem but not sure if we can help, please contact us to find out more.
We complete tasks on the same business day. If you request a task over the weekend, we generally take care of it on Monday morning unless we deem it to be urgent.
No. Our monthly service is billed using a recurring monthly subscription. There are no contracts to sign, setup fees or cancellation fees.
You can either sign up for monthly jobs, or just order a single one off job. You can make your choice on the signup page.
Due to the variable nature of multisite installations, WordPress Multsite is not included in our package. If you have a multisite installation, we can support you through a customized maintenance retainer that suits your needs, performed by our WP Maintainer developers.
Linux hosting is preferred but not strictly required. Windows hosting may limit some of the services we can provide. We accept Windows hosting accounts on a case-by-case basis. If we feel your hosting is not compatible with our service and you are unwilling to take part in our free migration to any of our hosting partners, we will cancel your account at no charge.
We can provide our service with most hosting providers. If there is an issue we’ll work with your host to ensure we can provide our service through them.
This varies from host to host. Sometimes it is also your FTP/SFTP login. Many shared web hosts run CPanel and you can access your login page from www.yourdomain.com/cpanel.
It’s also typically included in your welcome email when you first signed up for hosting. If you’re unsure, go to your hosting provider’s home page.
If you’re still unsure, please login and submit a support ticket.
WordPress Admin, FTP, and SSH access.
If you are unsure of how to provide us with those details go ahead and sign-up, we will be with you shortly to help get the access we need.
We take great care to ensure security of your personal information, login credentials, and all other information we collect.
No, you don’t – but we will most likely recommend migrating your WordPress to us. Your website is an investment and you should pay for quality hosting.
If your host does not support any of our recommended backup options or does not meet our minimum requirements for hosting, you may not be eligible to receive all benefits of our service.
Yes – to get all the benefits of our service, we highly recommend the following environment:
LAMP Environment preferred
Windows hosting taken on case-by-case basis
PHP 5.2 or higher
MySQL 5.0 or higher
For automated and/or offsite backups you should also have the ability to email, FTP or SFTP to/from the server.
If the site breaks and we can fix it immediately (an obvious or known issue) we will immediately fix the issue and send a notification to your account contact email address. If the fix is unknown or not immediate, we will roll the site back to the most recent backup (created before the update).
We will spend up to one (1) hour of time fixing/troubleshooting the issue – if we cannot fix within that time, we will give you a time/cost estimate and let you decide if you’d like us to move forward.
You can submit requests directly to our support system.
Simply submit a ticket in our ticketing system and a developer will be assigned as soon as posible to support your needs. We nearly halve our professional development rate for Maintainer clients, to $99/hour.
A few things our existing clients use their hour for:
Styling elements with CSS
Content Population & Image Manipulation
Creation of basic graphics (e.g. buttons, banners, etc.)
WordPress Consulting (pick our brains!)
Theme & Plugin Audits
Plugin installation and implementation
This discounted developer time is subject to review by WP Maintainer management. It cannot be used for full site re-designs, new projects or anything outside of the existing site’s domain/WordPress installation.
If you’re unsure, or want to know before signing up, please contact us.
Unfortunately, no. At this time in order for us to properly manage time allocated to each account per month, we cannot allow for hours to rollover.